Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- United Kingdom : 1 - 5 business days
- North America : 5 - 7 business days
- Europe : 5 - 7 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
I'm a beginner, are your Art Kits suitable for me?
Absolutely. All our Art Kits are designed to be beginner friendly.
If you're looking for pure simplicity, we'd recommend
1. Golden Landscape
2. Yorkshire Giraffe
If you're looking for a bit more of a challenge, we'd suggest:
1. Hope
2. Throwing Bananas
3. Affinity
And remember, it's not about matching the original piece perfectly, this isn't paint by numbers. It's about taking inspiration from the piece and making it your own.
How does Guaranteed Next Day Delivery work?
Orders are processed Monday - Friday.
For next day delivery please order before 11am Monday - Friday.
Orders placed after 11am on Friday will be processed the following Monday.